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Shipping & Returns

What if Goods are faulty on arrival?

Easyfurniture.co.uk does everything possible to ensure that our bedroom, living room and dining room furniture is sent out in perfect condition, extensive quality checks are adhered to. However, in the unlikely event that your goods do arrive faulty please e-mail easyfurniture.co.uk within 7 days of receipt and we will arrange for the goods to be collected and a replacement delivered.

What if Goods are damaged in transit?

It is the responsibility of the Customer to inspect the goods for damage BEFORE signing for receipt of goods. If you are unhappy with the condition of the merchandise you should inform the driver and refuse delivery. Unfortunately, once you have provided written acceptance for the goods it is almost impossible for us to file a successful claim for compensation with the courier.

What is our warranty policy?

All of our products come with a full manufacturer’s warranty. These vary in length but are for a minimum of one year. Specifics on getting warranty service will depend on the item, the nature of the problem, the manufacturer and your location. Further details on manufacturer’s warranties will generally be attached when you get your new furniture. Your statutory rights are not affected.

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Registered in England | Registered Office: 7 Rydding Lane, West Bromwich, West Midlands B71 2EU
Company No. 08008598 | Telephone 0121 505 3968